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© Victoriano Moreno

In the museum

Is the museum accessible with a wheelchair? Can you visit the tower for free? Is there a museum café shop?

The old luggage shed of the Red Star Line shipping company is the entrance to the museum. There you'll find the reception desk and the museum shop and the Upper Deck. In the shed, you can take the stairs or lift to the tower. On top, you have a splendid view of the city and the river Scheldt.

You can visit the museum shop and the tower without a ticket. However, there may be temporary restrictions. Please consult our page Practical information.


EDC-kaart foto: Frederik Beyens

The museum is fully accessible for people with reduced mobility. To prevent misuse, the toilets for persons with reduced mobility are protected by a code: '2000A'.

The Red Star Line Museum is a partner of the European Disability Card project. With this card, your companion can enter for free. More information:

  • Dogs are not allowed, except for guide dogs.
  • Backpacks, large bags and umbrellas are not allowed in the museum halls. You have to store them in the lockers in the basement. (You need a € 1 coin).
  • Strollers are allowed.

Upper Deck - a hospitable place

© Victoriano Moreno

Are you a visitor, staff or just casually passing by? Everybody’s welcome.  

Unfortunately we are unable to serve drinks. But feel free to sit down, relax with a beverage you brought yourself, or have hour sandwiches here.

More about Upper Deck

Museum shop

© Samuel Pinillos Garcia

Do you want the Red Star Line at home? The museum shop offers a wide range of irresistible items: vintage posters and postcards, pens and paper, books about the history of the Red Star Line and its passengers, souvenirs for young and old, and lovely items from the ‘Cleaned and Disinfected by the Red Star Line’ collection. The latest item in the series is a corona proof mouth mask.

More about the museum shop

Visitors' area

In the basement of the museum is the visitors' area with:

  • lockers and wardrobes for coats and bags;
  • toilets;
  • first aid kit;
  • a breastfeeding room and tables for baby care

Gallery texts

House rules

  • The Red Star Line Museum is a smoke-free environment.
  • Eating and drinking is not allowed in the museum.
  • Turn off the sound of your mobile phone and other electronic devices.
  • Photography with flashlight is prohibited.
  • Selfie sticks are not allowed.
  • Always ask permission if you want to take professional photo and audiovisual recordings.

See also:

Take the Red Star Line home with you

The museum shop has something ‘nautical’ that will appeal to you. Take a look in the shop after your museum visit or just drop by. The entrance is free.

Upper Deck, le café du musée

Tout le monde, visiteurs et non-visiteurs, est bienvenu dans notre café Upper Deck pour manger un morceau ou boire un verre.

Practical information

What should you bear in mind during your visit? Some practical guidelines to make your visit pleasant.

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